Privacy Policy

M.A.R Executive Travels are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data collected or provided, will be processed by us.  Please read the following carefully regarding how your personal data will be treated. For the purpose of the Data Protection Act 1998 we may collect and process the following information.

• Company contact information.
• Name and job title
• Contact information including email address
• Demographic information such as postcodes and interests
• Other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

What information is collected?

We, at M.A.R Executive Travels Ltd are known as the ‘Controller’ of any personal data you provide to us. We collect basic personal details about you which includes your title, first name, last name, telephone number, email address and location data. 

Why we need your information?

To provide ground transportation services and to alert you via email messages when your

private hire vehicle is dispatched and the driver is outside your collection address. For your safety and security, within these email messages, the following details are provided, driver name, badge number, vehicle details, in accordance to Transport for London (TFL) regulations.

How we process your information?

We enter your personal and job itinerary information into our dispatch system in order to provide transport services.

How long we retain your information?

Personal data that we process shall not be kept for longer than is necessary. Service data and account data will be retained for a minimum period of 12 months

How we use your information?

With your consent, we would like to email you from time to time to inform you of any promotions, special offers or to share company news updates. Your personal information is never shared or sold to any third party and you can unsubscribe at any time by emailing us at support@marexecutive.co.uk

What are your rights?

If you believe the information we hold about you is incorrect, you can request an amendment to be made on your behalf. At any point, you can request the information we hold about you by emailing the company Data Protection Officer (DPO) at support@marexecutive.co.uk

Sharing and disclosing your personal information?

We do not share or disclose any of your personal information with anyone unless we receive an official lawful request from the police (DPA form is required), any other government agency which includes TFL. For customer bookings on our iGO cab sharing network, customers are asked in advance for their consent prior to any details being shared with a partner organisation.

Data Protection officer details?

You can reach our Data Protection Officer (DPO) by emailing on support@marexecutive.co.uk

Complaints?

If you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) – https://ico.org.uk/